Archive for September, 2009
Badge-a-Minit: Does the Product Work?
Have you ever heard, “You get what you pay for”?
Well here is one of those moments. Assembly rings are used to make buttons with Badge-a-Minit hand press and bench press systems. There are 6 steps in making one of these buttons and each step is manually executed by the user inserting or pushing rings/pieces together.
People from all walks of life demand answers to why they can’t make a button. They proclaim the machine is faulty, it’s a toy and doesn’t work. I know the product works, I speak to customers over the phone and walk through each step. I make a button every time. And now my desk is full of random buttons..LOL! People that walk in my office are more than welcome to take some.
When I walk through each step with customers, they make a button too. So why is this? Maybe it’s patience. I often find that the customers are anxious. You have to complete each step! If the instructions say, “YOU WILL HEAR A SNAP”, then you better keep pushing down until you hear that SNAP!
They are not the easiest machines to use, but guess what? You get what you pay for.